FAQ's

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
Orders are shipped within 2 business days and tracking updated at time of shipment.

I am not in love with my order, can it be returned? What if there is an issue?
We offer hassle-free returns. If you are not happy with your order or have an issue, email info@mindeyesusa.com and we will send you a prepaid return label.  Upon receipt of the return, a full refund is issued and you will see a credit to your original payment method within 5-7 business days.

Can I cancel my order?
Yes!  Email info@mindeyesusa.com to request cancellation.  If your order has already shipped, we ask you kindly wait for delivery and upon receipt, email info@mindeyesusa.com and we will send you a prepaid return label.  Upon receipt of the return, a full refund is issued and you will see a credit to your original payment method within 5-7 business days.

I have entered an incorrect address what do I do now?
We cannot alter the address.  Email info@mindeyesusa.com immediately to cancel the order.  Then you can replace the order with the correct address.

How long does shipping take?
We ship orders within 2 business days.  Shipping to the continental USA takes between 2 and 5 business days to deliver.  At the moment we only offer shipping to residential and business addresses in the continental US.  If you live in Alaska, Hawaii, Puerto Rico, APO or only can ship to a PO Box, email info@mindeyesusa.com and we will do our best to accommodate your request.

I have a question that wasn't answered, can you please help?
Yes!  Please use our chat option, email us at info@mindeyesusa.com or call us directly at 1-888-760-8991 and we will take care of you.